SHIPPING AND RETURNS

Shipping Policy

Shipping

please note that I make most of the products to order, so dispatch date will vary on different products. I do my best to dispatch within one week from order date.

UNITED KINGDOM

Flat Rate shipping rate £4.95 no matter how many products you purchase

Collection: You may collect any item purchased from my Gallery at The Design Shed, Blakemere Village, Oakmere Northwich CW8 2EB,

You will be informed via email when your item is ready for collection.

My Gallery is open 7 days a week, 10am till 5pm 

REST OF THE WORLD

Small items: such as notecards, greeting cards...

shipped via Royal Mail International £8 Tracked

Estimated delivery time 5 - 7 working days from dispatch

Medium items: for example Mugs, Chopping Boards, Small Framed Photos

Shipped via Royal Mail International £15.50 Tracked

Estimated delivery time 5 - 7  working days .from dispatch

Large items: such as Canvases, Framed Photographs

Shipped via Courier £25.00 Tracked

Estimated delivery time 5 - 7 working days from dispatch

please note that I make most of the products to order, so dispatch date will vary on different products. I do my best to dispatch within one week from order date.

Thank you for supporting my small business :)

Return & Exchange Policy

I want you to be completely happy with your purchase, if there are any problems I will do my best to help!

Any item can be returned within 14 days, providing it is still in new condition. Please contact me to arrange a return.

Return shipping/postage is paid by the customer, unless the item arrived damaged (photo of damage required) In this case I will pay the return shipping cost and the item will be replaced, or refunded if you prefer

Contact me here